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Initials CX Labs
Case Studies

Killik & Co

UX/UI design, build & support
Connection
How we delivered a personalised digital experience so slick that it mirrored the face-to-face.

Our work

We created a high-performance, responsive search optimised web site that is clear, accessible and easy to navigate. Users are that provides users presented with tailored and relevant information, streamlining the user experience,  improving engagement and conversion.

Research led

Extensive research into Killik & Co's brand philosophy, target audience groups, and user requirements. The results saw us shift focus from products to the customer journey, aligning with the brand's ethos of personalised service.

Killik audience action infographic
Killik Screens

Emotive and inclusive design

Crafted from Killik & Co’s new brand guidelines created us us, we amplified visual elements to create an emotive and inclusive experience. This approach elevated the brand's trustworthiness and appeal, setting it apart from competitors in the financial investment sector.

 

Content restructuring and optimisation

In-depth analysis and restructuring of content resulted in a high-performance,  optimised system that is clear, accessible, and easy to navigate – often a rarity in the advanced financial investment sector. By prioritising client needs, brand philosophy, and user experience, Killik & Co's website redesign successfully translates their personalised, high-touch service into a virtual environment. It caters for prospective and existing clients from diverse backgrounds while maintaining the firm's heritage and expertise.

View website

Killik website snapshot
Killik Mobile

By far the best 3rd party we have ever worked with, personal, professional experts who really care."

CMO, Killik & Co

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